Producing a user-experience optimised website that is compliant with WCAG AA-level accessibility guidelines


Jersey Financial Services Commission (JFSC)

JFSC website homepage screenshot on desktop device
Screen Gloss
JFSC website homepage screenshot on mobile device
Screen Gloss

The brief

The JFSC is a financial industry regulator of global significance. Until this project, the commission had been relying on a digital platform that was out of date and no longer fit for purpose in serving the commission's diverse audience and promoting the important work of the organisation.

The brief was to produce a digital presence that brings together a world-class user experience and prioritises accessibility to WCAG AA standards.

JFSC website screenshot of industry section
JFSC website screenshot of regulated entities search
JFSC website screenshot of HSBC Bank Plc, Jersey Branch entity page
JFSC website screenshot of alternative investment funds code of practice page
JFSC website screenshot of registry section
JFSC website screenshot of protecting the public section

Our process

We worked on-site with the JFSC to hold a series of audience discovery days which included focus groups with representatives of each of the commission's key audience groups.

We tested user interface prototypes prior to producing full working website prototypes.

Visit the JFSC website

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