Indulge Media Privacy Policy.

1. Introduction

This privacy policy sets out how Indulge Media Limited and Indulge Media UK Ltd (“Indulge Media”) uses and protects any information that you give Indulge Media when you use this website, in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017 and the General Data Protection Regulation (EU) 2016/679.

Indulge Media is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Indulge Media may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

2. What We Collect

When you use our website, we may collect the following information:

• Your name
• Contact information including email address and telephone number
• Usage data
• Any other information that you may provide in the process of filling in our contact forms or any other form on the site

Whenever we store any of your personal information, we will always ask for your explicit consent and provide you with a link to this privacy policy.

You can adjust your preferences at any time using the form at the bottom of this privacy policy.

We may also process your data in our role as a digital agency, designing, building and supporting websites for our clients. If you wish to access, amend or delete this data, you should contact the associated client in the first instance. However if you do wish to contact us directly in relation to personal data that we may have on file for you, then you can contact us here.

3. How We Use Cookies

A cookie is a small file which placed on your computer's hard drive when you visit a website. This cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

These are the types of cookies Indulge Media uses and the purpose they serve:

We do not store any third party advertising cookies.

If you are not comfortable with us storing cookies, there are a couple of options that you can take when using our site:

1. Most web browsers will allow you to disable all cookies or just third party cookies. Instructions on how to do this for various browsers can be found here - https://www.aboutcookies.org/. If you completely disable cookies our website may function as intended.
2. You can browse our site using Chrome's incognito mode or Internet Explorer's inPrivate browsing mode. This will prevent the site from reading any older cookies, or storing any cookies for longer than your session duration.

4. Hotjar

The Indulge Media website uses a software called Hotjar. Hotjar is used to anonymously track and record your journey through this website, so that it can be reviewed at later date for the sole purpose of helping us to improve the user experience.

Through the Hotjar tracking code embedded on this website, the information collected includes:

Device Specific Data

The following information may be collected through your device and browser: 

• Your device’s IP address (collected and stored in an anonymized format)
• Device screen size
• Device type (unique device identifiers) and browser information
• Geographic location (country only)
• Preferred language used to display the webpage 

Log Data

Hotjar automatically records information which is created upon using the Indulge Media website. Data includes:

• Referring domain
• Pages visited, including the order in which they were visited
• Geographic location (country only)
• Preferred language used to display the webpage
• Date and time when website pages were accessed
• Mouse clicks & keystrokes

If you do not wish to be tracked by Hotjar, then follow the instructions here.

5. What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or telephone. We may use the information to customise the website according to your interests.

6. Data Retention

We will store your personal data on record and process it in accordance with this privacy policy until you either withdraw consent or because there is no legitimate reason for us to retain this data.

7. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

8. Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. 

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. 

You should exercise caution and look at the privacy statement applicable to the website in question.

9. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, you will need to check a box giving your consent for us to store and process your data.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected], or by unsubscribing from our mailing list here:
  Email address:

  
  

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. 

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the The Data Protection (Bailiwick of Guernsey) Law, 2017 you may request details of personal information which we hold about you or request that we update the details that we hold about you.

In order to action such a request, please email [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, or if you wish for us to delete that information please email us as soon as possible, at the above email address. We will promptly action any requests to our best ability.