https://indulge.digital Latest articles from Statamic en Tue, 18 Aug 2026 08:49:00 +0100 https://indulge.digital/intelligence/articles/website-accessibility-is-a-consumer-duty-requirement https://indulge.digital/intelligence/articles/website-accessibility-is-a-consumer-duty-requirement Tue, 18 Aug 2026 08:49:00 +0100 Russell Isabelle Design & UX Consumer Duty asks firms to support their customers, make sure they understand what they're buying, and be able to evidence both. Most firms apply that to products, disclosures and complaints handling. It applies to your website too, because a vulnerable customer who can't read your risk warning, or can't navigate your help section with a screen reader, isn't being supported. https://indulge.digital/intelligence/articles/making-monthly-reports-smarter-not-just-faster https://indulge.digital/intelligence/articles/making-monthly-reports-smarter-not-just-faster Thu, 13 Aug 2026 14:58:00 +0100 Mayna Jackson-Gill Marketing The real upgrade to monthly reporting isn't that it runs itself, it's what marketers can finally see in the data. Automating the data collection just cleared the way for AI to spot the patterns and connections that used to get missed entirely. https://indulge.digital/intelligence/articles/awareness-gets-you-seen-credibility-gets-you-believed https://indulge.digital/intelligence/articles/awareness-gets-you-seen-credibility-gets-you-believed Fri, 07 Aug 2026 10:19:00 +0100 Tonicha Ward Marketing Awareness gets a financial brand noticed. Credibility is what gets it believed, and in a sector under growing regulatory scrutiny, that difference now has to be proven, not just claimed. https://indulge.digital/intelligence/articles/the-design-system-is-more-important-now-than-ever https://indulge.digital/intelligence/articles/the-design-system-is-more-important-now-than-ever Fri, 24 Jul 2026 15:52:00 +0100 Patrick Cunningham Development & Technology Making your front end opinionated for AI-driven development https://indulge.digital/intelligence/articles/three-years-into-consumer-duty-ux-has-become-a-regulatory-issue https://indulge.digital/intelligence/articles/three-years-into-consumer-duty-ux-has-become-a-regulatory-issue Tue, 14 Jul 2026 11:29:00 +0100 Russell Isabelle Design & UX Consumer Duty turns three this year, and the FCA's enforcement activity is no longer theoretical. With 11 open investigations and hundreds of supervisory interventions, firms need more than policies. They need UX evidence. https://indulge.digital/intelligence/articles/welcome-to-the-trust-reset https://indulge.digital/intelligence/articles/welcome-to-the-trust-reset Fri, 03 Jul 2026 13:23:00 +0100 Paul Wood Marketing In financial services, trust is no longer claimed. It's earned, evidenced, and audited, and this quarter brings three major tests: Consumer Duty turns three, the EU AI Act's high-risk rules take effect, and SDR's marketing rules mark their second anniversary. https://indulge.digital/intelligence/articles/the-right-way-to-gate-an-investment-website https://indulge.digital/intelligence/articles/the-right-way-to-gate-an-investment-website Fri, 03 Jul 2026 09:00:00 +0100 Paul Wood Development & Technology Marketing Design & UX Investor gates are an ever-present feature of asset management and investment management sites. They are more than a compliance requirement, though; they are an opportunity to make or break your search and UX performance. https://indulge.digital/intelligence/articles/uxduty-moving-beyond-tick-box-compliance-evidenced-consumer-outcomes https://indulge.digital/intelligence/articles/uxduty-moving-beyond-tick-box-compliance-evidenced-consumer-outcomes Fri, 03 Jul 2026 08:50:00 +0100 Russell Isabelle Design & UX UXDuty is our method of surfacing Consumer Duty challenges, at scale. https://indulge.digital/intelligence/articles/agentic-ai-is-the-future-of-business-administration https://indulge.digital/intelligence/articles/agentic-ai-is-the-future-of-business-administration Wed, 24 Jun 2026 14:43:00 +0100 Patrick Cunningham Development & Technology AI is about to change everyday office work the way it's already changed software development; through "agentic" tools that don't just answer questions but actually carry out tasks for you. https://indulge.digital/intelligence/articles/design-systems-central-to-ai-product-delivery https://indulge.digital/intelligence/articles/design-systems-central-to-ai-product-delivery Thu, 28 May 2026 10:49:00 +0100 Russell Isabelle Design & UX As AI accelerates interface production, the real challenge shifts to control. Russell breaks down how design systems keep products coherent at scale.