https://indulge.digital Latest articles from Statamic en Tue, 14 Jul 2026 11:29:00 +0100 https://indulge.digital/intelligence/articles/three-years-into-consumer-duty-ux-has-become-a-regulatory-issue https://indulge.digital/intelligence/articles/three-years-into-consumer-duty-ux-has-become-a-regulatory-issue Tue, 14 Jul 2026 11:29:00 +0100 Russell Isabelle Design & UX Consumer Duty turns three this year, and the FCA's enforcement activity is no longer theoretical. With 11 open investigations and hundreds of supervisory interventions, firms need more than policies. They need UX evidence. https://indulge.digital/intelligence/articles/welcome-to-the-trust-reset https://indulge.digital/intelligence/articles/welcome-to-the-trust-reset Fri, 03 Jul 2026 13:23:00 +0100 Paul Wood Marketing In financial services, trust is no longer claimed. It's earned, evidenced, and audited, and this quarter brings three major tests: Consumer Duty turns three, the EU AI Act's high-risk rules take effect, and SDR's marketing rules mark their second anniversary. https://indulge.digital/intelligence/articles/the-right-way-to-gate-an-investment-website https://indulge.digital/intelligence/articles/the-right-way-to-gate-an-investment-website Fri, 03 Jul 2026 09:00:00 +0100 Paul Wood Development & Technology Marketing Design & UX Investor gates are an ever-present feature of asset management and investment management sites. They are more than a compliance requirement, though; they are an opportunity to make or break your search and UX performance. https://indulge.digital/intelligence/articles/uxduty-moving-beyond-tick-box-compliance-evidenced-consumer-outcomes https://indulge.digital/intelligence/articles/uxduty-moving-beyond-tick-box-compliance-evidenced-consumer-outcomes Fri, 03 Jul 2026 08:50:00 +0100 Russell Isabelle Design & UX UXDuty is our method of surfacing Consumer Duty challenges, at scale. https://indulge.digital/intelligence/articles/agentic-ai-is-the-future-of-business-administration https://indulge.digital/intelligence/articles/agentic-ai-is-the-future-of-business-administration Wed, 24 Jun 2026 14:43:00 +0100 Patrick Cunningham Development & Technology AI is about to change everyday office work the way it's already changed software development; through "agentic" tools that don't just answer questions but actually carry out tasks for you. https://indulge.digital/intelligence/articles/design-systems-central-to-ai-product-delivery https://indulge.digital/intelligence/articles/design-systems-central-to-ai-product-delivery Thu, 28 May 2026 10:49:00 +0100 Russell Isabelle Design & UX As AI accelerates interface production, the real challenge shifts to control. Russell breaks down how design systems keep products coherent at scale. https://indulge.digital/intelligence/articles/this-website-is-written-by-a-human https://indulge.digital/intelligence/articles/this-website-is-written-by-a-human Tue, 12 May 2026 11:21:00 +0100 Paul Wood Marketing *AI didn’t write our new website, but it augmented the process. https://indulge.digital/intelligence/articles/building-uxduty-how-far-can-one-designer-go https://indulge.digital/intelligence/articles/building-uxduty-how-far-can-one-designer-go Wed, 06 May 2026 09:24:00 +0100 Russell Isabelle Design & UX Russell Isabelle covers his journey on building UXDuty, an analysis tool for FCA regulated firms conforming to Consumer Duty, using AI. https://indulge.digital/intelligence/articles/browser-anchored-trust-building-useful-saas-chat-tool https://indulge.digital/intelligence/articles/browser-anchored-trust-building-useful-saas-chat-tool Wed, 15 Apr 2026 11:16:00 +0100 Patrick Cunningham Development & Technology AI security will take more than prompt instructions and crossed fingers. Pat presents his case for a model that actually works. https://indulge.digital/intelligence/articles/progressive-disclosure-design-pattern-ai-generated-interfaces https://indulge.digital/intelligence/articles/progressive-disclosure-design-pattern-ai-generated-interfaces Wed, 15 Apr 2026 11:08:00 +0100 Russell Isabelle Design & UX Russ takes a look at why, in the age of AI-generated interfaces, the key is to avoid presenting everything to the user at once.